After more than 80 years of operation, it is pleasing to report that the Company has maintained the focus which was established so long ago, and expressed so aptly in the opening words of our mission statement....”to serve the needs of the community”.
As the company has continued to grow and expand from its humble beginnings in the Riverina District, it has had to adapt to the many changes affecting both grain and stockfeed industries. Through this change our focus on serving the needs of our customer base has remained steadfast.
Deregulation of statutory marketing authorities has created both opportunities and challenges in both export and domestic markets. We have been able to meet these challenges through the efforts of our dedicated staff who have helped shape the company and position it at the forefront of our industry.
Our branches and trading departments are strategically located to provide a sound marketing base for the Company’s extensive range of products and services. Our challenge is to continue to strive for efficiencies that will enable us to pass these savings direct to our customers. As the Company continues to grow we are ever mindful to temper our expansion with the emerging needs of our customers whom we regard as strategic partners.
Export sales of commodities and stockfeed not only link us to the world markets but contribute significantly to the Australian economy. Export centres at our Head Office, and also in Perth, continue to promote 'Australian Made' products to Japan, Taiwan, Korea, South East Asia and the Pacific rim. Riverina is proud of its export record over many years and its achievements have been recognised by local and overseas government organisations.
The economic challenges that have arisen as fallout from the Global Financial Crisis have affected agriculture in Australia also. Commodity price movements and a fluctuating currency have provided mixed returns to farmers and intensive animal feeders alike. As an industry, we have to work smarter and be more attentive to the individual requirements of our client base to ensure that we deliver “best value” for whatever goods or services we provide. We welcome the opportunity for constructive feedback as this helps our organisation remain dynamic in ways to continue to provide “best service”.
As part of the food supply chain, we acknowledge the potential of the industries that we service and embrace the challenges that lie before us. Our shareholders and staff have a firm commitment to growing our business “hand in hand” with other members of the agricultural community that we have come to rely upon as business partners.